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Remote Work 1, CEOs Zero

Remote Work 1, CEOs Zero

With One Debate Settled, Let’s Examine Microshifting Every company is still fighting the same fight over remote work. Office or home. Five days a week or three, mandate or perk. That fight is already over. Six years after the pandemic struck, fair-minded...
Most Companies Recover Returns Too Slowly

Most Companies Recover Returns Too Slowly

The Biggest Reverse Logistics Problem Is What Happens Next Most executives think problems begin when a customer returns a product. They don’t. The real problem begins the moment that product arrives and sits. And continues sitting. A returned item waiting for...