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Most Companies Recover Returns Too Slowly

Most Companies Recover Returns Too Slowly

The Biggest Reverse Logistics Problem Is What Happens Next Most executives think problems begin when a customer returns a product. They don’t. The real problem begins the moment that product arrives and sits. And continues sitting. A returned item waiting for...
7 Warehouse Design Myths That Cost You Money

7 Warehouse Design Myths That Cost You Money

Odysseus Had His Monsters. Intralogistics Has These Sometimes, warehouse design reminds me of Greek mythology. Odysseus spent 10 years returning home from the Trojan war. He knew how to get back to Ithaca and had the skill to get there. But sirens, monsters and gods...
Paper Rates Don’t Move Freight

Paper Rates Don’t Move Freight

What Happens When the Carrier Doesn’t Show Up A lot of companies think they have freight rates and transportation figured out. They ran the RFP, pushed hard on the carriers, got the low rates. The executive team felt pretty good. Then the truck doesn’t...
EBITDA Leakage Often Hides in Procurement

EBITDA Leakage Often Hides in Procurement

How Companies and Private Equity Firms Can Uncover Hidden Value Fast EBITDA rarely erodes all at once. Instead, margin erosion often begins quietly inside procurement: fragmented suppliers, inconsistent pricing, unmanaged contracts, weak purchasing discipline and...