by Jim Tompkins | Aug 1, 2024 | eCommerce, Retail
Smart Companies Are Preparing Now for Peak Holiday Shopping and Shipping The increasingly disruptive labor landscape will continue to bedevil warehouse operators as we approach the peak season of 2024. 2023 brought significant challenges, but warehouse labor shortages...
by Jim Tompkins | Jun 11, 2024 | eCommerce
Strategically Use the Online Giant; Don’t Let It Use You Remember when I warned enterprises against trusting Amazon to handle your retail store fulfillment? That was just last fall. In a world of perpetual disruption, things happen fast in logistics. Some enterprises...
by Jim Tompkins | May 21, 2024 | eCommerce
Tales of Shipping Costs, Service Levels and Reverse Logistics Several brands are concluding that making a net profit via eCommerce is almost impossible. Fulfillment costs can eat into 20% – or more – of your revenues. Startup and other operational expenses can be...
by Jim Tompkins | Jun 13, 2023 | eCommerce
It’s hard to believe, but eCommerce is almost 30 years old. This means businesses must pair grown-up, agile strategies with solid execution to maintain and gain competitive advantage. The first documented online transactions where a customer placed an order, sent...
