Cold Chain Logistics Has Outgrown Its Infrastructure
Frozen and refrigerated networks must handle today’s complexity and tomorrow’s growth America’s cold chain logistics infrastructure was built for a different era. Designers created these systems for pallet-in, pallet-out distribution that served predictable retail...
Final-Mile Delivery Doesn’t Have to Be Fragmented
The Weakest Link in the Supply Chain – Until Now For years, companies have invested heavily in digital transformation across sourcing, manufacturing and transportation. Yet one segment of the supply chain remains stubbornly fragmented: final-mile delivery. That...
Thank Tariffs for Forcing Supply Chain Excellence
Constraints Are the Engine of Innovation Finally, the supply chain press is starting to look at tariffs in a strategic way. This comes years after I first wrote that disruption is the new normal – and an opportunity. And long after I pointed out that tariffs and trade...
How the Right Yard Management System Saved Millions
Cut Check-In Times and Detention Costs Without Adding Capacity Distribution center leaders know the pattern well. Dock workers wait for trailers. Drivers queue at the gate. Check-ins drag on longer than they should. And despite having a yard management system in...Trailer Tracking Can Yield an 800% ROI – Really!
The Hidden Cost of Not Knowing Where Your Assets Are Does your transportation system struggle to find enough trailers to handle capacity? Does every request to lease new assets trigger debates? A modern, reliable trailer tracking system solves those issues and...
The End of Annual Planning in a Real-Time World
Welcome to 2026 – But Reality Is Not What You Think It Is Annual planning. Annual thinking. Set goals. Happy New Year. We dust off those phrases at appropriate times – fall/winter to set goals for the next year, then “Happy New Year!” in January. For most of our...
Holiday Returns Often Tank Reverse Logistics Processes
Bad Customer Experiences Can Kill Your Company’s Future Are your reverse logistics processes failing? Sadly, I see a lot of that during the holidays with retailers, ecommerce – and the 3PLs who serve them. Because the holidays don’t really end when the...
Like Entrepreneurs, Let’s Think Like Chief Value Officers
Lessons from My Son Hold the Key to Your Business Future My son recently taught me a lesson: We all need to think more like a chief value officer, not a chief supply chain officer, CEO, chairman, etc. He did so by ignoring my advice – which he does on occasion. You...
Parcel Invoice Auditing Yields Automatic Refunds
Stop Leaving Up to 30% on the Table – Automation Unlocks Hidden Savings Does your corporate parcel invoice auditing save your company hundreds of thousands of dollars a year – automatically? That wouldn’t be a surprise, because many organizations still comb...
Optionality – It’s More than Supply Chain … It’s Everything
Leaders Who Harness Flexibility Will Thrive in Disruptive Times I’ve written a lot about optionality over the last few years. Oil shocks, tariff wars, pandemics and AI breakthroughs have taught me that no single supply chain solution can protect a business for long....