Blogs
Quality Is the Foundation of Supply Chain Risk Management
Poor System Controls Affect More than Products and Services When most people think of quality, they think of products. Will the component or end-product last, fit and meet customer needs? But quality is also a key component of supply chain risk management programs....
Prepare Your Reverse Supply Chain Before the Holiday Storm
While eCommerce Is the Biggest Problem, the Waves Crash over In-Store Sales, Too Want more customers than returns this holiday season? Then companies need to get their reverse supply chains ready for the storm. Because sometime around when they box up their...
Labor on Demand: Your Strategic Edge in Every Peak Season
During the Height of Summer, Prepare for the Winter Rush Usually around this time of year, everyone starts talking about preparing for peak holiday season. They're getting their labor on demand, transportation, warehousing and distribution solutions ready. And they...
Why the Digital Supply Chain Is the Backbone of the Future
Networks Outperform Tradition in Every Important Metric Are your company's supply chains still failing in this disruptive business landscape? Afriad of plunging into the world of digital supply chains? Do not be afraid. Tompkins Ventures is leading the charge in...
Know Your Enemy, Yourself – and the Perfect 3PL Location(s)
Ancient Wisdom from Sun Tzu Still Applies Sun Tzu has an old saying about knowing your enemy – and yourself. Knowing both, and how that knowledge affects subsequent events, can come in handy when deciding where to locate your 3PLs (third-party logistics companies)....
Digital Enablement Drives Smarter Business Growth
The Right AI/Generative AI Integration Builds Competitive Advantage In today’s fast-changing world, companies must move fast, stay smart and connect with customers better. Digital enablement enables that. When done right, digital enablement boosts customer loyalty,...
When Tariff Wars End, Fishing Nets Will Beat Fishing Poles
Why Supply Chain Resilience Also Requires a Bigger and Better Fishing Boat Supply chain resilience in an era of tariff wars comes down to the difference between a fishing pole and a fishing net – preferably cast from a boat. Confused? Don't be. Think of the following...
Customs Compliance Has Become Mission-Critical
AI Tech Transforms Duty Risks to Strategic Wins Today's tariff-riddled landscape has transformed customs compliance from a bureaucratic checkpoint to a mission-critical function. Importing goods is no longer simple. Tariff news seems to change every day or so....
Cargo Theft Is Rising; Trust Is the Solution
If You Don't Know Who You're Dealing with, You're in Trouble Cargo theft is one of the fastest-growing problems in today’s supply chains. Thieves are attacking shipments across the country – indeed, the world – at alarming rates. And this isn’t just about someone...
Offshore Call Center: Press Here for Great Service
Find Savings that Don't Compromise Quality for Your Customers When customers press a button for information, they need solutions, not confusion. Tompkins Ventures can help companies answer with offshore call center options that redefine expectations. While offshore...
Workforce Development for Reshoring American Manufacturing
Tariffs, Talent and Trust All Come into Play The CHIPS and Science Act represents a bold industrial reinvestment in the United States. But as factories rise, the fundamental question of workforce development still haunts the movement. Yes, through billions of dollars...
Business Intelligence That Sees What’s Next
Supply Chains Move What They Measure – and the Right Platform Outruns Disruption Three weeks ago, ocean carriers were cancelling sailings. Today? Ships are overbooked. Steamship lines are raising rates as much as 50%. And companies without good business intelligence...